Strategic Partners and Success Stories

Strategic Partners and Success Stories We build lasting partnerships with our clients by delivering measurable results through trust, collaboration, and performance excellence.

Our Strategic Partners

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With over 25 years of experience, Infinity Delivers—headquartered in Cedar Rapids, Iowa, and Bingham Farms, Michigan—is a recognized leader in inside sales and B2B consulting. Their proprietary system, Buyerlytics®, has helped hundreds of companies exceed revenue goals and achieve sustainable growth. In 2023, Infinity chose our team as their exclusive LATAM partner for Buyerlytics® and BPO delivery from Colombia.

IntelVox, based in Dorado, Puerto Rico, is a boutique contact center specializing in high-quality bilingual (English/Spanish) support. Since 2025, we’ve partnered to expand Spanish-language services in healthcare, utilities, insurance, and government sectors, helping strengthen brands across Puerto Rico with culturally aligned, customer-focused solutions.

Success Stories

We deliver measurable results by building lasting client relationships based on trust, performance, and shared growth.

Rubicon Technologies, Inc.

We manage Rubicon’s invoice validation and reconciliation to ensure data accuracy and streamline payments.

Back-office reconciliation for a waste management leader.

man in black jacket and yellow hard hat climbing on brown wooden post during daytime

Frontier Comunications

Our team validates leads and sets appointments using client databases, improving sales funnel performance.

Lead qualification and prospecting for a telecom giant.

PrePass

We manage outbound qualification for RFID toll/pass solutions, increasing fleet enrollment and lead conversion

Fleet solutions support across
39 states.

Industry: Utilities & Tech
Program: Financial Back-office
Channels: Email, Web
Partner: Infinity

Industry: Telecommunications
Program: SDR / Sales Qualification
Channels: Phone
Partner: Infinity

Industry: Transportation
Program Type: SDR / Leads qualification
Channels: Voice, Email, Web
Alliance: Infinity

FedEx

We provide specialized back-office and customer care support for supply chain efficiency.

Customized BPO logistics solutions.

person wearing lavatory gown with green stethoscope on neck using phone while standing

Family Medical Group (FMG)

We optimize scheduling and improve patient engagement with empathetic support.

Medical appointment management in partnership with IntelVox.

Tu Planta Solar PR

Technical coordination for solar systems in Puerto Rico.

Industry: Transportation & Logistics
Program: Back-office Support
Channels: As needed
Partner: Infinity

Industry: Healthcare
Program: Appointment Scheduling
Channels: Phone
Partner: IntelVox

Industry: Renewable Energy
Program: Customer Service & Technical Support
Channels: Phone
Partner: IntelVox

We manage scheduling and follow-ups to support solar adoption across the island.

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Exaltta

We manage consultative, personalized insurance sales with empathy and cultural awareness.

Sales for repatriation insurance.

red and white flag on beach shore during daytime

TurnosPR (Government of Puerto Rico)

Omnichannel citizen support platform.

Industry: Insurance
Program Type: Sales
Channels: Phone
Partner: IntelVox

Industry: Public Services
Program: Citizen Support
Channels: Phone, Web
Partner: IntelVox

We assist with government services like CESCO and AutoExpreso through bilingual support.

Industry: Transportation
Program: SDR / Sales Qualification
Channels: Voice, Email, Web
Partner: Infinity